Our contact information can be found here. Learn how to quickly and easily install a Crucial SSD (solid state drive) in a desktop, laptop, notebook, or Mac system. If you tried the steps listed above and still have issues with cloning, please contact us for additional support and troubleshooting assistance. For example, disk cloning is useful for installing a larger disk in a computer or replacing a hard disk drive with a solid state drive. 3rd party partition management tools also exist that may allow you to remove these partitions. Please note that removing any partition is done at your own risk and may result in the inability to boot your original drive. Some systems have manufacturer-specific programs installed, such as ‘HP Recovery Manager’ that allow you to modify or remove the ‘Recovery’ or ‘Restore’ partitions safely. We suggest referring to your system manufacturer for proper instructions on removing locked partitions. If this fails, the next step may be removing the locked partition. The first option would be creating a bootable rescue media of Acronis, which can boot the system outside of Windows and allow Acronis to clone the locked partition. When this happens, there are a couple things to try. Since these partitions are normally located on the last portion of the drive, cloning can stop at 80-95% resulting in a generic failure. These are often the ‘Recovery’ or ‘Restore’ partitions found at the end of a disk. However, there are some OEM systems with certain locked partitions which prohibit the cloning action. As workaround, you can end the running process and start installation anew: Open Windows Task Manager: right-click the Task Bar and select Start Task Manager. See also the following forum topics that may help: Topic: True Image 2018 won't install. Another installation is already in progress. Please see KB 46710: Acronis True Image: Installation Fails in Windows which deals with the most common causes of install failures, including 'not a valid 32-bit application'. Cloning with Acronis True Image is typically a fast and easy way to migrate copied data from one drive to another. Wait until the other installation process finishes before installing or updating Acronis True Image. An attempt to install or update Acronis True Image fails with the following error message: Installation has failed.
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